
Flooring Knowledge Hub
Our Resources Hub is designed to give you everything you need to make confident, informed flooring decisions. From expert FAQ’s and step-by-step buyer guides, colour consulting and installation support, this space brings together our knowledge, experience, and design expertise in one easy place. Whether you’re comparing products, preparing for installation, or exploring styles, this Resources Hub helps you navigate your flooring project with clarity and confidence.
Process Overview
Step One - Research + Ballpark
Start by exploring flooring options and gathering a rough idea of styles, materials and expected costs. This helps you understand what suits your home and sets a clear starting point for your project.
Step Two - Colour + Measure
Meet with our colour consultant to help refine your selection and create a cohesive design plan, then our team completes an accurate in-home measure. This enquires your chosen flooring not only looks perfect but fits perfect too.
Step Three - Quote + Order
We provide a detailed, transparent quote based on your final selections and measurements. Once approved, your flooring is ordered and your installation is scheduled.
Step Four - Installation Day
Our professional in-home installers can shift your furniture, remove original flooring, and complete your flooring with care, precision, and respect for your home. Buy the end of the install, your space is transformed and ready to enjoy.
Step Five - Post Install Care
After your new flooring is installed, we guide you through the essential care and maintenance steps to keep it looking its best for years to come. If suitable, we may also request for our photographer to showcase your beautiful new flooring.

Step One: Research + Ballpark
The first step in your flooring journey is exploring your options and getting a clear sense of what suits your home, lifestyle, and budget. This is your opportunity to browse styles, compare materials, and understand the general price ranges of different flooring types. Gaining this initial ballpark helps you make informed choices and sets a solid foundation before moving into the more personalised stages of your project.Frequently asked questions ↘Comparison chart ↘

Step Two: Colour Consultation
Choosing flooring is about creating a home that feels right. Our in-house colour consultant, Kaitlyn, brings over eight years of interior design experience to help you choose the perfect colours, textures, and finishes for your space.
What's included:
• Tailored flooring advice for your style and lifestyle
• Guidance across carpet, hybrid, timber & vinyl plank
• In-showroom or on-site appointments
• A refined, personalised experience backed by expert knowledge
Enquiry ↘

Step Two: Check Measure
Once your flooring direction is confirmed, our team will carry out a detailed in-home check measure to ensure everything is precisely planned before installation. This involves assessing each space, taking accurate measurements, and noting important factors such as subfloor conditions, transitions, and layout requirements. It’s a crucial step that allows us to finalise quantities, minimise waste, and ensure a smooth installation process — giving you confidence that your new flooring will fit and perform exactly as it should.

Step Three: Quote + Order
Once your colour consult and check measure are complete, we prepare a detailed, transparent quote, outlining your chosen products, installation requirements, and timelines. This ensures you have a clear understanding of your investment before moving forward. When you’re happy to proceed, we place your order, schedule your installation, and keep you updated every step of the way to ensure a smooth, stress-free process.

Step Four: Installation
Installation day is where your vision finally comes to life. Our qualified in-house installers arrive on time, prepare you space with care, and handle your furniture and belongings respectfully throughout the process. They remove old flooring if required, expertly install your new product, and ensure every detail - from seams to trims to transitions - is completed to our high standards. Once finished, your home is left clean and tidy, ready for you to step in and enjoy your refreshed space.

Step Five: Post Install Care
After your new flooring is in place, we guide you through the essential care and maintenance steps to keep it looking beautiful for years to come. You’ll receive a flooring care package, including cleaning and protection tips and long term care recommendations. When suitable, we may also request the opportunity to arrange professional photography to capture the transformation - showcasing your new space and offering inspiration for future customers.
Frequently Asked Questions
Why is wool carpet considered a premium choice?
Is wool carpet durable enough for everyday living?
Does wool carpet help regulate indoor temperature?
Is wool carpet suitable for allergy-sensitive households?
What is nylon carpet?
Is nylon carpet durable enough for high-traffic areas?
Is nylon carpet stain-resistant?
Does nylon carpet come in a wide range of styles and colours?
What synthetic carpet options are available?
Are synthetic carpets easy to maintain?
Is synthetic carpet durable?
Are synthetic carpets comfortable underfoot?
What is hybrid flooring?
Is hybrid flooring waterproof?
Does hybrid flooring require underlay?
Is hybrid flooring easy to maintain?
What is cork flooring?
Is cork flooring comfortable underfoot?
Does cork flooring help with noise reduction?
Is cork flooring suitable for allergy sufferers?
How has vinyl flooring evolved?
What formats does vinyl flooring come in?
Is vinyl flooring durable?
Is vinyl flooring easy to clean?
What is engineered timber flooring?
Why choose engineered timber over solid timber?
Is engineered timber suitable for Australian homes?
Does engineered timber add value to a home?
What is laminate flooring?
Why is laminate flooring so popular?
Is laminate flooring easy to maintain?
Is laminate suitable for family homes?
Why is flooring preparation important?
What does flooring preparation involve?
Can flooring be installed over existing surfaces?
What underlay is used for carpet installation?
AC Rating
Engineered Timber
Floating Flooring
Hybrid Flooring
Pile (Carpet)
Subfloor
Transition Trim
Underlay
UV Coating
Wear Layer
How do I choose the right flooring for my home?
How much does new flooring cost?
Can I get a sample before ordering?
How long does flooring installation take?
How should I care for my new flooring?
Comparison Chart
Laminate
Water ResistanceMoisture Resistant Scratch ResistanceGood DurabilityMediumly Durable Comfort UnderfootFirm Underfoot | AppearanceMoisture Resistant Price Range$ MaintenanceLow Acoustic PerformanceCan Tap | Installation typeFloating EnvironmentalSynthetic & Natural Best forBudget Conscious |
Vinyl
Water ResistanceWaterproof Scratch ResistanceGood DurabilityHighly Durable Comfort UnderfootSoft and Quiet | AppearanceMedium Realism Price Range$$ MaintenanceVery Low Acoustic PerformanceQuiet | Installation typeGlue Down EnvironmentalFully Synthetic Best forPets and Kids |
Hybrid
Water ResistanceWaterproof Scratch ResistanceExcellent DurabilityVery Durable Comfort UnderfootComfortable | AppearanceHigh Realism Price Range$$$ MaintenanceLow Acoustic PerformanceVery Quite | Installation typeFloating EnvironmentalFully Synthetic Best forPets & Kids |
Timber
Water ResistanceNot Water Resistant Scratch ResistanceModerate DurabilityModerately Durable Comfort UnderfootWarm & Natural | AppearanceTrue Timber Price Range$$$$ MaintenanceModerate Acoustic PerformanceNaturally Quiet | Installation typeBoth options EnvironmentalNatural Best forPremium & Luxury |
Cork
Water ResistanceMoisture Resistant Scratch ResistanceGood DurabilityModerate Durable Comfort UnderfootCushioned | AppearanceTrue Texture Price Range$$$$ MaintenanceLow Acoustic PerformanceExcellent | Installation typeGlue Down EnvironmentalNatural Best forSustainable |
